This tutorial covers the way the spreadsheet calculates the total of the order and the Host benefits.  I was told the sound was not loud enough on the second tutorial.  In fact, some people couldn’t barely hear it.  While I can hear that my voice is a bit softer, I can hear it fine on my system.  I working on a solution, but it’s hard for me to tell since I don’t experience the problem.  Please let me know you can hear this video. In the meantime, try plugging in external speakers if you have them. More Techy Tips here.